BOOKING INFORMATION

WE WILL BE CLOSED

Saturday 7th June - Saturday 14th June

(The email inbox & phone calls are not monitored during this time).

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2025

A MESSAGE TO ALL OUR DEAR CUSTOMERS

We hope your every visit to our studio is a wonderful experience.
Sometimes, we may want to close at very short notice which will allow us downtime to recharge our batteries and give us a certain amount of lifestyle freedom.

This wonderful opportunity, to live by choice and not by the clock, gives us the flexibility to craft a slower, more relaxed life. This means we are not going to be taking future appointment bookings too far in advance, unless stated on our website or in studio. Instead it will be walk -in only during the times we are open.

Please view our closure times online , send us an email with your phone number and we will be in touch.

THANK YOU FOR KEEPING US SO BUSY.

This information is current & up to date 2025.

We keep the door closed when we are with clients for privacy & continue with a minimal amount of people inside the studio.
this will be for the foreseeable future. With this in mind, please dress appropriately for wet or cold weather in case we are at capacity and you wish to wait outside until we have finished dealing with our current client.

Out of politeness & common courtesy, please wait patiently until we have finished with our client. even if it is to only ask a question. If you are in a hurry, please come back when you have more time as we value everyones time & custom. We do not want our clients to feel rushed.

APPOINTMENT ETIQUETTE

We would like to emphasise the importance of being on time for your appointment.
Please consider that if you are late & we are fully booked then we will not be able to honour your appointment & you will lose your booking fee.

If you imagine it’s a bit like catching a flight, the plane cannot wait for you to arrive & will not refund you if you don’t turn up.

If you wish to rebook you will need to pay a new £20.00 booking fee. I hope you can understand that we are a small independent business, we value everyone that walks across our threshold so we ask that you treat us with the same consideration & respect as you would like to be treated yourself. :)

CONSIDERATION

Please arrive 5/10 minutes early for your appointment to ensure you are on time.

We allow 15/20 minutes for one piercing appointment to ensure you do not feel rushed. More time will need to be factored in for extra piercings or jewellery fittings so please let us know when we are taking your booking to ensure we have enough time to fit these little extras in.

Please bear in mind, if you arrive late, after the start of your booked slot, we may not even be able to fit you in on the same day, if we are fully booked, which will result in you losing your booking fee.

We will do our best to fit you back in IF we do have time on the day. Please consider that we are a small family business & will have likely turned another client away for the time you have booked your appointment for.

We do get extremely busy in the studio & we do our absolute best to run things on time.

CHILDREN in the studio

Parents. . . For insurance purposes, children are not to be left unattended & staff are unable to be responsible for your child whilst you are having your new body piercing or jewellery changed. They cannot wait in the piercing room whilst you have the procedure for obvious reasons.

If you need to bring your children to the studio please make sure you have someone with you who is able to look after them.

PREGNANCY & BREAST FEEDING

It's generally good to wait a good 6 months after childbirth or until after you have finished breastfeeding. This is to let your body heal & get back to normal after the stress it's been put under.

Your body is working hard to recover post-pregnancy & birth. Producing milk is a large undertaking for the body.

Your body is still doing a lot of work after your baby is born so we don’t advise adding the extra task of healing a new piercing because it may not heal well & could possibly lead to an infection.

This is standard practice with most reputable piercers & tattooists.

BOOKING AN APPOINTMENT

We would just like to clarify the following booking procedure:-

We kindly request that you do not book appointments if you are knowingly unwell. Also please do not to come in if you have a cold, flu or covid. Even just the sniffles. Your piercing can become infected if you are unwell, also if we become unwell, we may need to close the studio & reschedule your appointment.
Please do not book an appointment if you or the person you are booking for is feeling unsure or not serious about having the piercing because the booking fee is TOTALLY NON REFUNDABLE.
Once you have booked you are agreeing to have the procedure.
One booking fee is paid for each piercing & is not transferable if you change your mind after you have paid.
For example - If you have paid for two piercings & decide to only have one then you will lose the booking fee for the second piercing. We allow extra time for multiple piercings & if you change your mind at the last minute we would not be able to fill that space with another client. Being a small family business this has an impact so we need people to be accountable for their decisions.

WHO CANNOT BE PIERCED

WE WILL NOT PIERCE PREGNANT OR BREASTFEEDING WOMEN.

WE WILL NOT PIERCE ANYONE UNDER THE AGE OF 10.

WE WILL NOT PIERCE ANYONE UNDER THE INFLUENCE OF DRUGS OR ALCOHOL.

WE WILL NOT PIERCE ANYONE WHO IS RUDE OR INCONSIDERATE TOWARDS STAFF OR OTHER CUSTOMERS.

DO NOT BOOK IF ANY OF THE ABOVE APPLY TO YOU
AS YOU WILL LOSE YOUR DEPOSIT.

BOOKING FEES

If you would like to book an appointment then we require a £20.00 non refundable booking fee per piercing/person. This is to ensure that you are committed to attending your appointment & to protect us against no shows. Being self employed this has a huge impact on our business.

You must be 16 years old minimum to book your own appointment, if under 16, then parents are required to arrange the booking. Under 16 year olds require their own parents/grandparents to be present to sign consent form.
16 -18 year olds MUST bring PHOTO ID (proof of age) if attending an appointment without parents. If no photo ID, your parent must also attend the appointment.

When you arrive for your appointment, the booking fee will be deducted from the price of the piercing (please bear in mind that if you do not show up, you will lose this). The only option to pay this booking fee is in advance, in person, before the day of your appointment, over the phone by credit or debit card but Not via email, bank transfer, paypal or google pay (though you can use google pay to buy things in the studio).

With group bookings of 3 people or more, we will require a higher booking fee per person. This will be determined at the time of the booking depending on the number in the group & how many piercings required. Please note, with group bookings the booking fee will be higher because we need to allocate more time for larger groups. Booking fees are not refundable & non transferable to other clients if anyone in the group changes their mind & decides not to turn up.

WE RESERVE THE RIGHT TO RETAIN DEPOSITS IF AN APPOINTMENT HAS BEEN CANCELLED BY US DUE TO INAPPROPRIATE BEHAVIOUR, LANGUAGE OR ATTITUDE FROM A CLIENT.

BOOKED APPOINTMENTS IN DECEMBER & JANUARY
Rearranging or Cancelling appointments which fall in this period will result in losing your booking fee and a new fee will be required if you wish to rebook. I hope you can understand we need to protect ourselves against loss of revenue during this season.

HOW TO BOOK

The best way to arrange an appointment is to either walk in to the studio in person before you require your appointment or to email us at info@accupierce.com. When emailing, it is important to include your phone number & state the days/times you would like to book in.

The only option to pay this is non refundable booking fee is either in person before the day of your appointment or over the phone by credit or debit card. We do not accept bank transfers, paypal or google pay over the phone (though you can use google pay to buy things in the studio).

If you prefer to call us, the studio number is

01823 289 055.

We don’t operate an online booking system, we are old school in here.. A simple phone call & paper diary is our preferred method !

Please don’t leave a voicemail. Sometimes it fails to record, the quality is bad & often we cannot hear your phone number, especially when it is said very quickly.
Please note . . . we are unable to turn that function off on our phone, so it will probably ask you anyway.

Only two of us work in the studio so on a busy day we might not be able to answer the phone or check emails & call you back until after 3pm when the studio is closed.

We will always do our best to contact you on the same day but if we are inundated with email enquiries etc then this is not always possible. We cannot answer any phone calls or reply to any emails when we are closed.

Studio hours are 10am - 3pm Wednesday - Saturday. We book appointments from 10.30am onwards up till the latest slot which is 3pm.

Please check our planned studio closures our website https://www.accupierce.com/accupierce-holiday-closures

WHAT TO DO IF YOU NEED TO RESCHEDULE

If you are unwell OR you need to reschedule your appointment then we require 24 hours notice to ensure you do not lose your booking fee.

We will honour this ONCE ONLY.
You will have 2 months to reschedule your appointment. If you have not rebooked by this time the appointment will be considered cancelled by yourself & the booking fee you paid will be lost. Any future bookings will require a new £20.00 booking fee.
If you need to reschedule your appointment for a second time due to illness & with less than 24 hours notice then any further changes/cancellations regarding your appointment will result in losing the booking fee. Any future bookings you wish to make will require a new £20.00 booking fee.

IF YOU ARE UNWELL ON THE DAY OF YOUR APPOINTMENT

Booking fees are NON REFUNDABLE & NON TRANSERFABLE without 24 hours notice. Please call the studio or contact us via email if you are unwell on the actual day of your appointment & we will talk about your options. It’s not advisable to have a new piercing. If you are unwell, your immune system is low & you are open to infection.

Please note.

If you are travelling to come and see us (without pre-booking), please look on our website to check we are open try calling or email us before setting off, just in case we cannot accommodate you or we are closed for any unforeseen reason. If we do not get back to you we are either extremely busy or closed.

Any planned studio closures can be found in our section PLANNED STUDIO CLOSURES.

We do offer walk-ins for piercings on a First Come First Served basis, this is IF we have availability on the day. They are based purely on luck or whether someone has just not shown up for a booked appointment. Walk-ins are not guaranteed . . .

If you would like a guaranteed appointment then booking is essential, especially if you are travelling here from a distance or specifically for a piercing.

Thank you for following our requirements

Telephone number 01823 289055

AccuPierce Ltd. Company Number 5993326 Reg. at CARDIFF

Reg. Office MARY STREET HOUSE, TAUNTON, SOMERSET TA1 4ER

VAT No. 319 5113 71